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Q: What kind of browser do I need to have?
A: Internet Banking supports Netscape Navigator 4.0 and higher, and Microsoft Explorer 4.0 and higher. The browser must support SSL (secure sockets layer) encryption, which must be 128-bit.
Q:How do I know if my banking session is encrypted?
A: You can determine if encryption is being used on a given web page by looking for the following icons in the lower portion of your browser.
| Browser |
Secure |
Unsecure |
| Netscape Navigator 1.1 or later |
 |
 |
| Netscape Communicator 4.0 |
 |
 |
| Microsoft Internet Explorer
(any version) |
 |
no icon will be shown |
Q:What can I do to protect my accounts and personal information while I'm banking online?
A: First Dakota takes numerous steps to keep your accounts and personal information secure, but you also play a role in maintaining the security of your banking information. Here's what you can do:
- Memorize your Internet Banking ID and Password
Your online password authenticates you when you begin an Internet Banking session. You should memorize this password and never write it anywhere or reveal it to anyone.
Change your Password regularly
It's important to change your password regularly, which you can easily do when you begin an Internet Banking session.
Remember to sign off
You may not always be on your own computer when you bank online. Therefore, it's important to sign off when you're finished banking. In fact, if you are not on your own computer, First Dakota recommends that you completely close your internet connection when you're finished with your Internet Banking session.
Utilize the built-in security features of your browser
We recommend that you utilize the built-in security features that browsers provide. Choosing certain security settings and options will help protect your privacy.
Q: What happens if I don't log off the system?
A: By default, Internet Banking has a 10 minute time-out feature, so if the system is not used for 10 minutes, then the user will be inactive and will have to log-in again.
Q: What happens if I forget my Password?
A: You are allowed 3 Password attempts, and on the 3rd attempt, if invalid, you will be locked out of the system. At that time, you must notify us through our contact page e-mail or call First Dakota locally at (605) 665-4908 or toll-free at (888) 646-0307 and we will reset the system so you may enter a new Password.
Q: How late in the evening can I make transfers?
A: The transfer cut-off time for current day's business is 5:00 p.m. CST.
Q: Can a transfer be established to occur in the future or on a recurring basis?
A: Yes. Transfers can be scheduled to occur once, weekly, semi-monthly, or monthly, and with an expiration date.
Q: Can transfers be edited or deleted?
A: Yes.
Q: If a recurring transfer falls on a weekday or holiday, when will the transfer occur?
A: The transfer will occur on the business day before the weekend or holiday.
Q: Once a stop payment has been entered, can it be deleted?
A: No.
Q: Can I make a loan payment?
A: Yes, by using the transfer option to move funds from your checking or savings account.
Q: How far back will I be able to see transactions, statements, and check images?
A: You will be able to view current history since your last two statements. From the day your statement prints, that history will stay out there for 60 days along with the current history. If you need further history, please call us and we can send it to you.
Q: Can I view an image of my checks or deposits?
A: Yes, you can view both the front and back of your checks or deposits. For added security, the MICR line (which includes the check number, account number and bank routing number) of checks and deposit slips will not be shown when images are viewed.
Q: Can I download my transactions into a finance software product?
A: Yes. Your transactions can be downloaded into Microsoft Money® or QuickBooks®, spreadsheets, and word processing products.
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Privacy Policy Copyright 2007, First Dakota National Bank. All rights reserved. Member FDIC. |
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