If you have responded and given your PIN number or any personal information, immediately contact First Dakota at 800-486-4712 or 866-546-8273 after bank hours. For more advice on how to protect your business from malicious online attacks and data breaches visit www.bbb.org.
4/11/16: Watch out for "Microsoft" scam calls to fix your computer
The National Fraud Intelligence Bureau (NFIB) which assesses Action Fraud reports has said that between June 2014 and November 2014 there were over 12,000 reports that were categorized as a Computer Software Service Fraud. Analysis of those reports suggests that callers purport to be from a variety of organizations such as Microsoft, TalkTalk, BT as well as more generic sound organizations such as the 'Windows Technical Department'.
How does the scam work?
Victims are cold called, usually by phone and told that there is a problem with their computer and for a nominal fee the suspect can fix it. The suspects often claim to be working with Microsoft who have identified that the computer has been infected with a virus and offer an update or fix. The victims are talked through the logon steps in order for the fraudster to gain remote access to the computer. The victims will then often witness the mouse moving and changes being made to the display. They then pay a fee (anything between $100 and $300 has been reported to Action Fraud) and are told the problem has been resolved. Once the initial payment has been processed it is not uncommon for additional larger payments to be debited from the victim's account without their permission. In addition to charging a fee to fix the computer, in some instances programs are also installed that allow the fraudsters unlimited access to the computer without the victim's knowledge. This permits them to have access to information such as personal data as well as view online transactions so that further illegal activity may be carried out.
1/19/16: From the South Dakota Bankers Association
Protective Alert - Please be aware of the following reported by BankWest, Rapid City:
BankWest has had two customers report that their computers have bee compromised by a company called Beno Support. The customers responded to a screen pop-up on their computer indicating they have a virus, and they disclosed their bank routing number and account number for a $497 payment to SAFEAPZZ.com for "service protection" for eight years.
Technician name, phone numbers and email accounts associated with this cyber incident are:
Tech Name: Aman
This "computer support" company is not located in the United States and claims to be located in France, the United Kingdom, Australia and SAFEZPZZ is located in London.
1/8/16: Please be aware of the following reported by the South Dakota Bankers Association.
Consumers in eastern South Dakota have been targeted by a phishing scam in a fraudulent attempt to gain access to customer account information. The scammers are targeting all consumers. The scammers have gathered phone lists and are utilizing the list to send out the fraudulent messages using a Financial Institution's name. The email or text requests personal and account information. The scam seeks information similar to below:
Your Debit Card has Been Locked Please click to respond (this leads to the phishing site)
BE AWARE AND DO NOT RESPOND. Please call First Dakota immediately if you believe you have fallen victim to fraud.
8/21/15: Click here to learn more about the current fraudulent scams in our area.
8/14/15: IRS SCAM ALERT. Click here to learn more.
4/17/15: SYSTEM UPGRADES
First Dakota National Bank will be conducting System Upgrades on Saturday, April 18. First Dakota ATMs and eBanking Products: Internet Banking, eBill Pay, eMobile, Cash Management and Online Account Opening will not be available Saturday, April 18, from 2:30 pm - 6:00 pm.
First Dakota ATMs will be unavailable during the time frame stated above. First Dakota belongs to the MoneyPass® ATM Network. Every MoneyPass ATM is surcharge-free; as long as you use a MoneyPass Network ATM, you will not be charged a fee by that bank or First Dakota. Please click here to view your nearest MoneyPass ATM location.
We apologize for the inconvenience. System access will resume after the upgrades are complete.
2/19/15: MESSAGE TO CUSTOMERS REGARDING H&R BLOCK TAX SCAMS
There are at least two scam attempts hitting this area:
1. Random Calls from the “IRS” telling people that their H & R Block refund was a mistake and that they must send it back immediately or they face arrest by the end of the day.
This Scam is similar to the old robo call and text scams that went through the area a few years back. If the callers are lucky enough to hit someone who got an H & R Block refund they work the scam. If the victim didn’t get one, they move on. We had a bank customer become victim to this yesterday. The callers are very aggressive, call every 15 minutes and create fear. Remember, the IRS will never make calls like this. In fact they will usually only call someone who has called them first. If someone owes them money they send a series of notifications and letters and then generally file some kind of action. This scam can be difficult to detect because the victims are instructed to tell no one and they tend to obey the instructions because they are fearful.
2. Fraudulent H & R Block Cashiers checks. H & R Block does not send cashiers checks. They pay by other methods. The Yankton Office had a customer this morning who reported this to them. The local office had prepared the tax return and the customer got a check from an Omaha Office. This would never happen. Unfortunately she had cashed the check. If someone has an H & R Block Check be very wary.
MESSAGE TO CUSTOMERS REGARDING ROMANCE SCAMS
A romance scam generally occurs on the Internet. The fraudster will search dating web sites, blogs or social media looking for likely victims. Personal information and information relating to income will be of particular interest. The fraudster builds trust through conversations online with the victim. Then once the emotional bond is established, a series of issues will arise that will require the victim to assist their love interest financially. Initial requests are generally small, but then will increase with time.
Tips on how to decrease your risk. These behaviors may indicate your online significant other is a fraudster:
- They only communicate with you via email or instant messaging
- Tell you they love you very early on in the online relationship
- They send you a picture that looks like a celebrity. They generally find their photos to send to you online.
- They are traveling or living with relatives/friends in another country
- Person is always unavailable to meet you in person. There is always an excuse.
- They ask you to send money. This is a flag. Most online loves who ask for money are scam artists.
1/29/15: Fraudulent Check Scam
There are a number of Fraudulent Check Scams plaguing the area. Some of the most common Check Scams are:
• Internet Auction/Craigslist Check Overpayment Scams
• Lottery Check Scams
• Secret Shopper Scams
• Rental/Vacation Property Rental Scams
If you accept a check from someone who asks you to withdraw cash and send it back to them by wire or Western Union, you are more than likely being set up to become a victim. Before you deposit a check from an unknown source, you need to be certain that the check is good before you deposit it. Here are some handy tips:
• If the check is written on a business, do a Google search to see if the business exists. If so, compare the address on their website to the address on the check. If they don’t match or there are misspellings on the check, it is likely a scam.
• Call the business to see if it is a valid check.
• Call the Bank the check is drawn on to verify that it is good.
• Talk to a First Dakota Banker and describe the details of how you obtained the check. We have a Fraud Team that can assist you.
Warning: If you deposit the fraudulent check, it will be reversed out of your account and you will be responsible for any parts of it that you spend or send.
Heed the warning signs and take action to protect yourself.
For more consumer education hints, tips and alerts click here