Administrative Assistant

Employment Type: Full Time

Work Hours: Monday-Friday 8-5

Location

Sioux Falls Downtown
North Main Avenue
Sioux Falls, South Dakota 57104

Education Requirements

  • High school diploma or general education degree (GED)

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Language Ability:
    • Ability to read and comprehend routine instructions, short correspondence, and memos
    • Ability to write routine correspondence
    • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Math Ability:
    • Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages
    • Ability to apply concepts of basic algebra and geometry
  • Reasoning Ability:
    • Ability to define problems, collect data, establish facts, and draw valid conclusions
    • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
    • Ability to apply common sense understanding to carry out detailed written or oral instructions
  • Computer Skills:
    • To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software, Internet software and Database software

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
  • Specific vision abilities required by this job include Close vision, Distance vision, Depth Perception, Peripheral vision and Ability to adjust focus
  • While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear
  • The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.

Responsibilities

  • Locates and attaches appropriate file to correspondence to be answered by employer
  • Composes and types routine correspondence
  • Organizes and maintains file system, and files correspondence and other records
  • Answers and screens telephone calls, and arranges conference calls
  • Coordinates scheduling and makes appointments
  • Greets scheduled visitors and conducts to appropriate area or person
  • Arranges and coordinates travel schedules and reservations
  • Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings
  • Makes copies of correspondence or other printed materials
  • Prepares outgoing mail and correspondence, including e-mail and faxes
  • Orders and maintains supplies, and arranges for equipment maintenance

Skills

To perform the job successfully, an individual should demonstrate the following competencies:

  • Design - Demonstrates attention to detail
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully
  • Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others
  • Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Provide courteous, personal attention to build and retain the Bank’s clientele of satisfied customers for long-term relationships
  • Interpersonal - Maintains confidentiality; Remains open to others' ideas and tries new things
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings
  • Team Work - Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit
  • Written Communication - Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
  • Quality Management - Looks for ways to improve and promote quality service. Demonstrates accuracy and thoroughness
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities
  • Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
  • Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan
  • Initiative - Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Innovation - Generates suggestions for improving work; Develops innovative approaches and ideas
  • Judgment - Exhibits sound and accurate judgment
  • Motivation - Measures self against standard of excellence
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
  • Quantity - Completes work in timely manner
  • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly

We are looking for someone who has a positive attitude and good work ethic. Candidate must support and engage in First Dakota’s culture for exceptional customer service. The candidate must have the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. The ability to effectively communicate with various types of clientele, co-workers and departments to resolve an assortment of needs is required. Strong organizational skills and the ability to work well in a team environment is essential. Hours include Monday-Friday 8-5.

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