Cash Management Moments

Mitigate your check fraud risk.

• What is Positive Pay?
• Why is Positive Pay important?
• How do I upload my issued check file?
• Why do I need to work my exception items?

Electronic ACH fraud includes diverted ACH deposits and unauthorized ACH withdrawals. Let us help you mitigate ACH fraud with ACH Filters.

• What are ACH Filters?
• Why are ACH Filters important?
• How do I review my approved ACH Filters list?
• Why do I need to work my exception items?
  

Ways to help protect your computer and accounts from fraud.

• Protecting my computer from unauthorized access
• Protecting my accounts from fraud
• Tips and tricks to create and store passwords
• Available email and text alerts

Fraud can happen. Watch here for some helpful topics regarding fraud.

• Fraud Stats
• Check Fraud
• Credit Push Fraud
• Business Email Compromise

It is important to clean and maintain equipment. This video will help with:

• Why is it important to clean your scanner?
• How do I clean my scanner?
• What happens if my scanner breaks?
• What is the recommended check retention timeframe?

Let's learn more about Remote Deposit Capture check scanning.

• Check scanning best practices
• How do I repair an incorrect account number, routing number, or check number? (MICR Repair)
• What happens if I get a duplicate item error?
• Helpful links on your Remote Deposit Capture dashboard
  

You are able to generate pre-defined reports and/or create custom reports on a daily, weekly, and monthly basis. Learn more in this video about remote deposit capture - batch capabilities.

• What reports are available?
• How do I find images of deposited checks?
• What happens if I have an item detected as a duplicate?
• How do I create a custom report?

You are able to generate pre-defined reports and/or create custom reports on a daily, weekly, and monthly basis. Learn more in this video about remote deposit capture - single scan capabilities.

• What reports are available?
• How do I find images of deposited checks?
• What happens if I have an item detected as a duplicate?
• How do I create a custom report?

Errors happen, even in the ACH world. We can help, yet timing is everything. Reversals of an original ACH file are only allowed within five banking days.
Watch this video to learn more about ACH reversals:

- What is a Reversal?
- What are the rules for Reversals?
- How do I create Reversals?

In this 5-minute video we will review:

- Why ACH Authorizations are important
- 7 requirements that must be included
- Retention requirements
- Risk

We know it may be confusing when you have a return. We will review:

- What is an ACH return?
- Why are they important?
- How will I know if I have a return and what does it look like?
- What are the reasons an ACH is returned?
- How do I make a change?

Let's learn more about ACH capabilities through the Remote Deposit Capture SmartPay platform.

• How do I set up recurring ACH entries?
• How do I edit customer information?
• How do I edit a customer's account number?
• What reports are available?

We will review:

- What is an ACH Notice of Correction
- How to view the notice
- How to make necessary corrections