Coronavirus (COVID-19) Updates
Coronavirus Emergency Loans: An email was sent on 3/30/20 to First Dakota customers regarding the Coronavirus Aid, Relief, and Economic Security (CARES) Act.
First Dakota has been monitoring the COVID-19 situation very closely and will comply with the recommendations from the CDC and South Dakota Department of Health. Out of concern for the health of our customers and employees, and the wellbeing of the many communities we serve, we have implemented measures to combat the spread of the novel Coronavirus (COVID-19), until further notice.
Effective Thursday, March 19, First Dakota lobbies will be open by appointment only. Drive-up service will be available as usual during our regular drive-up hours. We continue to conduct business and are ready to serve you! Our bankers are available by appointment. To make an appointment, you can contact us at your local office or call 1.800.486.4712.
We apologize for this inconvenience as we strive to do our part in complying with the CDC's social distancing recommendations. Until these restrictions are lifted, we strongly encourage one of the following alternatives to face-to-face visits:
- Drive-Up Service. Our tellers are ready to serve your needs via our bank drive-up stations during regular drive-up hours. You can expect the same friendly service you've come to recognize as part of the First Dakota Experience.
- Online and Mobile Banking. We have a broad array of online banking tools available for you. If you haven't already done so, establishing your online access only takes minutes and allows you 24-hour access to all your First Dakota accounts through your computer or smart phone. The First Dakota app can be downloaded from Google Play or the App Store.
- ATMs. Nearly all of our locations have on-site ATMs available around the clock for your convenience. Making withdrawals and checking your account balances can all be done at any of our ATMs.
- Phone Banking. Call us for personal service at your local office or at 1.800.486.4712, or you can call our automated banking line (DIAL) at 1.800.600.3362.
We are committed to remaining responsive to your needs, while ensuring appropriate safety precautions are being taken to minimize transmission of the COVID-19 virus.
We encourage you to stay informed by visiting the Centers for Disease Control and Prevention website.
We also caution you to be alert and aware of scams. Scammers like to take advantage of fears and trending topics, such as COVID-19. If you receive a suspicious email, phone call or text message, don't respond, click on any links, or open any attachments. Always verify the authenticity of the website and the company before making a purchase or donation.