Coronavirus (COVID-19) Updates
We at First Dakota thank you for your continued patronage over the past few months as we’ve worked to stay open to serve you with our lobby doors closed. As many of the businesses in our communities have done, we’ve worked hard to maintain service to our customers while complying with government restrictions and best practice recommendations to help keep our employees and communities healthy. Obviously, the health of both our citizens and our economies is very important.
We want to thank you for your patience and understanding in adapting to utilize our mobile/online banking, phone, and drive-up window services during this time. Many of you have stepped up your use of these services dramatically, and we appreciate you doing so.
As we move forward, we plan to continue to employ best practices in maintaining safety while serving you in the high-quality manner you’ve come to expect. Beginning Monday, June 15, all our lobbies will be open with the exception of Elk Point and Oacoma which will reopen at a future date. We encourage you to continue to use the following methods of banking:
- Drive-Up Service. Our tellers are ready to serve your needs via our bank drive-up stations during regular drive-up hours.
- Mobile/Online Banking. We have a broad array of online banking tools available for you. If you haven't already done so, establishing your online access only takes minutes and allows you 24-hour access to all your First Dakota accounts through your computer or smart phone. The First Dakota app can be downloaded from Google Play or the App Store.
- ATMs. Nearly all of our locations have on-site ATMs available around the clock for your convenience. Making withdrawals and checking your account balances can all be done at any of our ATMs.
- Phone Banking. Call us for personal service at your local office or at 1.800.486.4712, or you can call our automated banking line (DIAL) at 1.800.600.3362.
If you choose to visit one of our lobbies, you'll see we have incorporated several recommended practices to help protect both you and our employees. These will include a no-handshake rule and some of our employees wearing masks.
We encourage you to wear a mask as well, as health experts are strongly recommending them to help prevent spread. If you are wearing a mask, any employee that you work with will put one on as well.
Please do not be offended by these practices. We want to help our communities get back closer to normal, but also want to continue to be respectful in helping protect our customers and employees, especially those more vulnerable to the virus.
Finally, let’s all work together in our communities. Let’s continue to demonstrate our strength and resiliency, while also being respectful and helpful to others who may see things a bit differently than we do. First Dakota and its employees will definitely be working to do our part to continue to make our communities better and stronger.
We encourage you to stay informed by visiting the Centers for Disease Control and Prevention website.
We also caution you to be alert and aware of scams. Scammers like to take advantage of fears and trending topics, such as COVID-19. Always verify the authenticity of the website and the company before making a purchase or donation.
Coronavirus Scams - Advice from the Federal Trade Commission. If you see a scam report it to ftc.gov/complaint.
- Do not respond to texts, emails or calls about the government relief check. Do not give anyone your personal information to "sign-up" for this check.
- Ignore online offers for vaccinations and home test kits.
- Hang up on robocalls. Scammers are using robocalls to pitch everything from low-priced health insurance to work-at-home schemes.
- Never make donations with money, gift cards or by wiring the money.